Join Our Spell Family
SPELL HQ

WHOLESALE ASSISTANT

THE ROLE
KEY RESPONSIBILITIES
  • Ensure systems are up to date with accurate information
  • Follow wholesale processing procedures and provide seasonal reports
  • Provide customer support for enquiries inclusive of managing the wholesale stockists application database
  • Provide support for ongoing customers by answering questions, tracing order status or shipments and resolving problems
  • Secure payment from wholesale customers for seasonal orders
  • Process payments via payment gateways and other transaction platforms
  • Creating invoices, return authorisations and credits for customers in a timely manner
  • Problem solve logistical issues and manage delivery processes and tracking information
ABOUT YOU
  • You are an extremely organised person who thrives under pressure. You have outstanding communication skills and your attention to detail is second to none. You enjoy working as part of a team, but you're able to work independently and prioritise your own workload. You're familiar with Macs, and don't mind the odd Excel spreadsheet.
Why work for us?
  • Our vision is to become one of the world's most inspiring and conscious fashion lifestyle brands. It's a bold statement, but we don't shy away from things. If you share our vision, are passionate about your career and want to join a growing business, consider joining our family. Some of our perks include:
  • Beautiful open plan office space with plenty of natural light
  • Finish at 3pm on Fridays
  • Collaborative culture where ideas come to life
  • Clothing allowance and generous staff discounts
TO APPLY FOR THIS ROLE, WE REQUIRE THE FOLLOWING
  1. To apply, please forward your resume and cover letter outlining your suitability for the role to: careers@spelldesigns.com by 9am, Monday 23 July.